UrbanVault™ – the backpack that keeps everything important to you, without weighing you down
UrbanVault™ – the backpack that keeps everything important to you, without weighing you down
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Returns & cancellation policy
Returns & cancellation policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How does it work?
How does it work?
1. Choose your color and quantity and place your order securely.
2. We prepare your order within 2–5 business days and email you a tracking number.
3. Your order arrives at your door within 7–14 business days. Shipping is free.
Delivery time
Delivery time
We ship your order to the address you entered at checkout.
Processing time: 2–5 business days.
Delivery time: 7–14 business days.
Shipping is free, and you will receive a tracking number by email as soon as your order ships.
Frequently asked questions
Frequently asked questions
When will my order arrive?
Orders are processed within 2–5 business days and delivered within 7–14 business days. You will receive a tracking number by email as soon as your order ships.
How much is shipping?
Shipping is free on every order to Israel, the United States, the United Kingdom, Canada, Australia and New Zealand.
Can I return my order?
Yes. You have 14 days after receiving your item to request a return, as long as it is unused and in its original packaging.
How can I contact you?
Email us at SmallSuperShop@gmail.com or message us on WhatsApp and we will get back to you as soon as possible.
Why is everyone switching to UrbanVault™?
Lightweight that feels natural on your back
How many times have you come home with sore shoulders because of a heavy, unbalanced bag? Most bags do not distribute the weight correctly, creating unnecessary strain throughout the day. UrbanVault™ was developed with a padded strap system that helps distribute the weight more comfortably. So even when you're carrying a computer, books, charger, bottle and other gear – the feeling remains lighter and more pleasant. Instead of thinking about the bag, you just go about your day in comfort.
A place for everything you need, without the mess
There's nothing more frustrating than searching for your keys, charger, or headphones in one large compartment. UrbanVault™ features a spacious main compartment along with interior pockets that allow each item to have its own place. Your computer, iPad, wallet, notebooks, umbrella, and personal gear stay organized and accessible at all times. Less time searching, more order and peace during the day.
Durable and built for everyday use
A bag is one of the products that is with you almost every day. Therefore, it must be strong enough to handle loads, travel, study and work. UrbanVault™ is made of high-quality and abrasion-resistant Oxford fabric, so it maintains its appearance even after prolonged use. In addition, the fabric helps protect the equipment from light moisture and allows for safer use even on rainy days.
