Refund Policy

Return and Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at SmallSuperShop@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Non-Returnable Items

Certain items cannot be returned, such as sale items, gift cards, and personal care goods. Please contact us if you have questions about your specific item.

Exchanges

The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at SmallSuperShop@gmail.com.