UrbanGo Bag – the bag that always keeps everything important to you within reach
UrbanGo Bag – the bag that always keeps everything important to you within reach
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Returns & cancellation policy
Returns & cancellation policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How does it work?
How does it work?
1. Choose your color and quantity and place your order securely.
2. We prepare your order within 2–5 business days and email you a tracking number.
3. Your order arrives at your door within 7–14 business days. Shipping is free.
Delivery time
Delivery time
We ship your order to the address you entered at checkout.
Processing time: 2–5 business days.
Delivery time: 7–14 business days.
Shipping is free, and you will receive a tracking number by email as soon as your order ships.
Frequently asked questions
Frequently asked questions
When will my order arrive?
Orders are processed within 2–5 business days and delivered within 7–14 business days. You will receive a tracking number by email as soon as your order ships.
How much is shipping?
Shipping is free on every order to Israel, the United States, the United Kingdom, Canada, Australia and New Zealand.
Can I return my order?
Yes. You have 14 days after receiving your item to request a return, as long as it is unused and in its original packaging.
How can I contact you?
Email us at SmallSuperShop@gmail.com or message us on WhatsApp and we will get back to you as soon as possible.
Why is everyone switching to the UrbanGo bag?
All the important things in one place
No more searching for your keys, wallet or phone every time you leave the house. Instead of loading your pockets or taking a large bag you don't really need, UrbanGo centralizes all your essentials in one place, accessible and organized. This way you can go for a walk, a trip, shopping or a trip knowing that everything important is with you and just a zip away.
Hands free all day long
When both hands are free, every action becomes more comfortable. You can hold a cup of coffee, push a cart, ride a bike or just walk comfortably without worrying about the bag slipping off your shoulder. The adjustable strap allows you to adjust the carrying style so that the bag feels natural and comfortable for any activity.
Suitable for almost any situation
Instead of carrying several different bags, UrbanGo is suitable for everyday use, travel, hiking, festivals, sports and city errands. The minimalist design goes with almost any look, and its lightweight construction makes it a convenient choice to take almost anywhere.
